The most common challenge faced by the majority of staffing agencies is the speed of hiring, and therefore the speed of submitting candidates to the client. For example, a Recruiter has identified a potential candidate for a client, and he/she wants to expedite the interview process; however, because of the inefficiencies in his/her organization (e.g. poor communication between the team members, disorganization of candidate data, etc.), the Recruiter is unable to act quickly enough to prevent the candidate from losing interest in the position. The second agency finds the candidate and completes the process before the first agency does. The TrackTalents Talent Acquisition Software is designed to eliminate these inefficiencies by automating time-consuming tasks such as resume parsing, candidate tagging, and moving candidates through the pipeline, thereby allowing the Recruiter to act prior to the candidate losing interest in the position.

Another critical aspect is flexibility. Staffing agencies are typically recruiting across multiple industries, seniorities, and geographic locations. No two recruitment processes are the same. Strong Recruitment Platforms will allow Recruiters to create customized pipelines for each client/position. Clients may want to go through multiple interview rounds, while others prefer quick shortlisting. Track Talents provides a customizable feature in its recruitment platform to match the Recruiters' real-world hiring process.

Finally, integration is a key component in achieving maximum efficiency. Staffing agencies rely on job boards, sourcing tools, emails, calendars, and often their clients' HR Systems. Track Talents has been designed to integrate with all of the above-mentioned tools seamlessly to allow Recruiters to post jobs broadly and to have candidate data flow back into the system automatically minimizing manual labour and reducing the risk of duplicate entry errors.

Visibility is a large issue for Agency Leaders. Oftentimes, Agency Leaders do not know what is going on with their teams. What positions are stuck? Are there too many assignments going to certain Recruiters? Are candidates dropping out of the pipeline at some point? Recruitment Management Software provides visibility across the entire organisation. With Track Talents, Agency Leaders no longer have to constantly ask their Recruiters for status updates, but instead can clearly see what is happening with regards to open positions, Recruiters and Client Satisfaction.

The Candidate Experience is extremely important as well. Candidates expect to be communicated with clearly and promptly, and well in advance, so they can arrive at interviews. Poor communication creates distrust with candidates. Track Talents provides consistent communication with candidates at all stages of the hiring process via the In-Built Application Tracking System and Hiring Platform. Automated acknowledgement messages, interview update messages, and automated closure messages help staffing agencies communicate with candidates in a professional and timely manner without creating additional manual steps.

Track Talent Features:

To help you manage multiple clients at once, so you never lose sight of your candidates.

Customizable pipelines allow you to design your hiring process around your client’s hiring needs.

All candidates’ resumes, conversations, and contact information are stored in one centralized profile, so nothing is ever lost.

Automation frees up your time to make hiring decisions based on your own judgment, eliminating redundant tasks.

By combining the best of recruitment software and application tracking systems into one hiring platform, TrackTalents eliminates the need to use separate systems.

To help you move faster, communicate better with clients and provide a consistent candidate experience.

One of the biggest obstacles many staffing agencies face is speed to hire and to submit candidates to clients.

An example of this would be a Recruiter finding a great candidate and wanting to proceed with the interview process right away. However, the Recruiter is unable to act quickly enough due to inefficiencies within his/her organization (i.e. poor communication between team members, disorganisation of candidate data, etc.).

In some cases, another staffing agency identifies the same candidate and completes the hiring process before the first agency does. TrackTalents is a very effective Talent Acquisition Software that removes these inefficiencies by automating time-consuming tasks, such as resume parsing, candidate tagging, and moving candidates through the pipeline, enabling Recruiters to act before the candidate becomes uninterested in the position.

Another important factor is Flexibility. Staffing Agencies recruit across various industries, seniorities and geographically diverse locations. No two recruitment processes are the same. Powerful Recruitment Platforms enable Recruiters to develop customized pipelines for each client and position. Some clients may require multiple rounds of interviewing, while other clients prefer rapid shortlisting. Track Talents has developed a customisation-enabled feature in its recruitment platform to replicate the Recruiters' real-world hiring processes.

Integration is another major element in maximising efficiency. Staffing Agencies utilize job boards, sourcing tools, e-mail, calendar and/or their clients' HR Systems. Track Talents has developed Recruitment Software that integrates with the aforementioned tools seamlessly, allowing Recruiters to post job openings widely and for candidate data to flow back into the system automatically. This significantly reduces manual labour and eliminates the risk of duplicate entry errors.

Visibility is a major issue for Agency Leadership. More often than not, Agency Leaders are unaware of what is happening with their Teams. Are there specific positions that are experiencing delays? Are there too many assignment requests going to certain Recruiters? Are candidates leaving the pipeline at a specific point? Recruitment Management Software provides visibility across the entire Organization. With Track Talents, Agency Leaders no longer have to consistently request status updates from their Recruiters, and instead, can visually see what is taking place regarding open positions, Recruiters and client satisfaction.